Refund and return policy
Faulty Product/Misleading Item Descritpion/Incorrect item Sent:
Product becomes faulty within the below timeframe, or item does not work as described by us (The Cable Guy Australia).
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
Cables and Adapters: 180 days
Chargers: 6 month
All Other Items: 6 months
Refund: Item cost and postage.
Party responsible for return postage: Us (The Cable Guy Australia)
Change of Mind / Incorrect item purchased:
Item is no longer required, or was purchased incorrectly by the customer.
Cables and Adapters: 30 days
Chargers: 30 days
All other Items: 30 days
Refund: Item minus 10% restocking fee.
Party responsible for return postage: You (The Customer)
Return Address
The Cable Guy Australia
Parcel Collect 1005334957
339 Somerville Road
Yarraville, VIC 3019
Send us a message to get the ball rolling